After-sales service – that certain something after the sale.

There is no life “after the order”: for us, holistic life cycle management also includes intensive after-sales support. While the after-sales service has often been considered a source of unnecessary costs in the past, it has now become a profitable business. After all, it is an area that provides valuable market information about your own products, which then serves an ideal starting point for new ideas.

In this business segment, MEC offers economic electronic component repairs and the associated logistics processes. Since repairs are only worthwhile if the associated costs do not exceed the price of the product itself. For this reason, we perform a detailed analysis before beginning any repair, thus providing our customers with a solid decision-making basis. We are also able to provide you with well-founded suggestions for product improvements and can implement them directly.

Our standard for a good after-sales service:
we free up resources for you, so that you can devote yourself to your core tasks.